Privacy policy

Controller and contact

The controller is 3L Robotics, s.r.o., Purkyňova 127, 612 00 Brno, Czech Republic. For questions about personal data or to exercise your rights, contact office@3lrobotics.com.

Data we collect

We collect your name, organisation and email address, together with your role, phone number, type of organisation and message if you provide them. We also record your consent and the time of submission. Only name, organisation, email and consent are required. Providing other information is voluntary.

Purpose and legal basis

We process these data to handle your request and communicate with you. The legal basis is your consent under Article 6(1)(a) GDPR. If you request steps toward a contract, Article 6(1)(b) GDPR may apply. We do not use contact-form submissions for marketing without a separate lawful basis. You may withdraw consent at any time by emailing us; withdrawal does not affect processing that was lawful before it.

Retention

We keep contact-form data only for as long as needed to handle your request and any necessary follow-up, then delete them unless a legal obligation requires longer storage. The specific maximum retention period after closing a request is DOPLNIT [controller to confirm].

Recipients and international transfers

Authorised staff of 3L Robotics handle requests. Lovable Cloud provides website hosting and stores contact-form submissions on our behalf. Service providers may process data only as needed to provide their services. Where a transfer outside the EEA occurs, applicable GDPR safeguards are required, such as an adequacy decision or standard contractual clauses. We do not sell your contact details.

Your rights

Subject to GDPR conditions, you may request access, rectification, erasure, restriction or portability of your data, object to processing where applicable, and withdraw consent. Send requests to office@3lrobotics.com. You may lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů, uoou.gov.cz) or the supervisory authority in your country. We do not make automated decisions about you or profile you using contact-form data.

Visitor analytics

We record pages visited, where visitors came from, their country, browser, operating system and device type, time on the site, page loading speed, errors and clicks on buttons and links. All listed analytics are recorded for every visitor: the current cookie-choice banner only saves your choice and does not control this analytics. Lovable analytics uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors. Detailed data is kept for 90 days and daily summaries for a year.

Lovable collects this data for us. Lovable’s privacy policy explains how it handles it.

Browser storage and other services

The cookie-choice banner saves acceptance or rejection in your browser’s local storage under aero-cookie-consent until it is cleared; it has no automatic expiry. The site loads fonts from Google Fonts, so your browser connects to Google and sends the technical information needed for that request, including your IP address. Contact-form data is stored in Lovable Cloud, not in this browser preference.